Returns & Refunds Policy
At Jersyfy™, your satisfaction means everything to us. If you’re not completely happy with your purchase, we’re here to assist you.
Return Policy
You may request a return within 30 days from the date of your purchase. Unfortunately, we’re unable to accept returns or offer refunds after this period.
To qualify for a return:
- Items must be unused, undamaged, and in their original condition.
- Products should be returned in the original packaging. If unavailable, please use secure and protective packaging to prevent damage during return shipping.
- A proof of purchase or receipt is required for all return requests.
- The correct return address will be provided on your return label, which may differ depending on product type and fulfillment location.
- Sale items and promotional purchases are considered final sale and cannot be returned unless they arrive damaged or defective.
- Please do not send your items directly to the product manufacturer.
Refunds
If your item arrives damaged, defective, incorrect, or if your package is lost during delivery, we’ll happily issue a full refund or send a replacement at no extra charge within 30 days of purchase.
Once we receive and inspect your return, you’ll be notified via email about the approval status of your refund. If approved, your refund will be processed within 3 business days to your original payment method.
Late or Missing Refunds
If you haven’t received your refund after the stated processing time:
- Double-check your bank account or credit card statement.
- Contact your bank or card issuer as processing times can vary.
- If you still don’t see the refund after several business days, contact us at [email protected] or call +1 (870) 340-4781 for further help.
Return Shipping
Customers are responsible for the cost of return shipping unless the item is defective, incorrect, or damaged upon arrival. Return shipping fees are non-refundable and may be deducted from your total refund where applicable.
Note: The shipping time for replacement or exchanged items will depend on your location and the product’s availability.
Thank you for choosing Jersyfy™ — we appreciate your trust and support!