At Jersyfy, your satisfaction means everything to us. If you encounter any issues with your order, such as defects, damage, or incorrect items, we’re here to assist you promptly.

Return Policy

We accept returns only for items that are defective, damaged, or incorrect. You may request a return within 30 days from the date of your purchase.
Unfortunately, we’re unable to accept returns or issue refunds for reasons other than product defects, damage, or order errors.

To qualify for a return:

  • Items must be unused, undamaged, and in their original condition.
  • Products should be returned in the original packaging. If unavailable, please use secure and protective packaging to prevent damage during return shipping.
  • A proof of purchase or receipt is required for all return requests.
  • The correct return address will be provided on your return label, which may differ depending on product type and fulfillment location.
  • Sale items and promotional purchases are final sale and cannot be returned unless defective or damaged.
  • Please do not send your items directly to the product manufacturer.

Refunds

If your item arrives damaged, defective, incorrect, or if lost during delivery, we will issue a full refund or send a replacement at no additional cost within 30 days of purchase.

Once we receive and inspect your returned item, you’ll be notified via email regarding the approval status of your refund.
If approved, your refund will be processed within 3 business days to your original payment method.

Exchanges

We gladly offer exchanges for defective, damaged, or incorrect items. If you would like to request an exchange, please contact us within 30 days of your purchase.
We’ll happily arrange a replacement for you at no extra charge.

Note: Shipping time for exchanged items may vary based on your location and product availability.

Return Shipping

Customers are responsible for the cost of return shipping, unless the item is defective, incorrect, or damaged upon arrival.
Return shipping fees are non-refundable and may be deducted from your total refund where applicable.

Late or Missing Refunds

If you haven’t received your refund after the stated processing time:

  • Double-check your bank account or credit card statement.
  • Contact your bank or card issuer as processing times can vary.
  • If you still don’t see the refund after several business days, contact us at contact@jersyfy.com or call +1 (870) 340-4781 for further help.

Thank you for choosing Jersyfy — we appreciate your trust and support!

Disclaimer: Jersyfy is an independent retailer offering made-to-order fan apparel and accessories. We are not affiliated with, endorsed by, or licensed by any official sports team, league, or organization. All custom designs are for personalization purposes only.